You made some very good points.

Balancing classes pve and pvp should be a priority. They should try and avoid nerfing strong classes and buff the weaker ones . Nerfs always make people quit and /or complain .

Better questing and missions would be nice too . Instead of just paying a hardcore ticket to enter geck hardcore , make it so you have to do some missions beforehand . For example you start with killing 500 lizards then 1000 geckzah then you need to hand in 20 of a certain item they drop.

Right now quests are just talk to 1 npc and go to another and access spawns just take a simple pcard to enter .

I like your idea of adding new deco to houses , maybe new tapestry’s and too add to it they should remodel houses . Most sre bland with just a square room upstairs and downstairs . There’s only 2 guild halls as well .

Right now epic items are trash and nobody spends time enchanting them . I would suggest bosses be able to drop ordinary rares instead of just epics would be nice

Make the daily boss kind of like the dungeons where if you pay an extra ticket you can do a harder instance of it but get 2 ores as reward .

More world bosses raids that are difficult or have difficult mechanics ( cerebus is fun and has nice mechs but other bosses or raids sre just stand and kill )

After making some changes then maybe focus on promoting the game