Ocochodzi Player
Pharos
Level 55
Ranger
|
11th September 2023 11:15:01 Quoting Administration: Quoting Ocochodzi: It is impossible to start a game on macOS. Once installed on steam, when I try to run a game I can see "unknown error". Our apologies for the inconvenience. Could you share a screenshot of the error, the computer model and macOS version here or privately at support@playzezenia.com? Sincerely, Zezenia Staff MacBook Pro Mid 2015 Intel Core i7 with macOS Monterey Screenshot share is unnecessary, as it shows only information that it is impossible to run a game due to unknown error. |
Administration Staff |
12th September 2023 01:00:46 Quoting Ocochodzi: MacBook Pro Mid 2015 Intel Core i7 with macOS Monterey Screenshot share is unnecessary, as it shows only information that it is impossible to run a game due to unknown error. Does the issue persist if you try to launch Zezenia outside Steam? To do so right click "Zezenia Online" in the Steam sidebar, click "Manage" -> "Browse Local Files" and double click the "Zezenia Online" app. Sincerely, Zezenia Staff |
Ocochodzi Player
Pharos
Level 55
Ranger
|
12th September 2023 12:18:12
Hello,
so I have done like you suggested and found out what's the problem. Zezenia can run only at macOS 13, while I have macOS 12.6.5. I think it's a kinda bad situation, because macOS that I have is only one before newest, so it's not so old and yet I can't run so simple game. |