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Ocochodzi
Player

Pharos
Level 55
Ranger
11th September 2023 11:15:01

Quoting Administration:
Quoting Ocochodzi:
It is impossible to start a game on macOS.
Once installed on steam, when I try to run a game I can see "unknown error".


Our apologies for the inconvenience. Could you share a screenshot of the error, the computer model and macOS version here or privately at support@playzezenia.com?

Sincerely,
Zezenia Staff


MacBook Pro Mid 2015 Intel Core i7 with macOS Monterey

Screenshot share is unnecessary, as it shows only information that it is impossible to run a game due to unknown error.
Administration
Staff

12th September 2023 01:00:46

Quoting Ocochodzi:
MacBook Pro Mid 2015 Intel Core i7 with macOS Monterey

Screenshot share is unnecessary, as it shows only information that it is impossible to run a game due to unknown error.


Does the issue persist if you try to launch Zezenia outside Steam? To do so right click "Zezenia Online" in the Steam sidebar, click "Manage" -> "Browse Local Files" and double click the "Zezenia Online" app.

Sincerely,
Zezenia Staff
Ocochodzi
Player

Pharos
Level 55
Ranger
12th September 2023 12:18:12

Hello,

so I have done like you suggested and found out what's the problem.
Zezenia can run only at macOS 13, while I have macOS 12.6.5.

I think it's a kinda bad situation, because macOS that I have is only one before newest, so it's not so old and yet I can't run so simple game.
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